If you'd like to cancel or change your order, please call (877) 926-6526 or email us at customercare.us@greenpan.com as soon as possible. We'll do everything we can to accommodate your request, but please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process, which is typically the same day your order is placed.

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