https://www.greenpan.us/pages/returns
We currently do not have an exchange policy.
Returns should be sent within 60 days after receipt to:
Saddle Creek Logistics
1235 E. Whitmore Ave.
Bldg. 10
Modesto CA 95358
Returns must be:
New and unused
Shipped back in the original packaging
Purchased through our website(Please include your order number with the returned package)
The cost of returning unwanted purchases to us is the responsibility of the consumer.
You may use any carrier you prefer to return.
Original shipping costs are non-refundable.
Once order has been returned, please email customercare.us@greenpan.com with your return tracking so that we may process your refund.
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I am very unhappy with this product. The the paint from the bottom of the pans wore off the 1st time i used it. All purchases are not returnable even tho the company has 60 day money back guaranteed. Please do not fall for their false advertising. Pans are not worth the money!!!!