If you wish to return your order, or part of it, it must meet the following conditions. The item(s) must;
- be unused;
- be returned in the original packaging;
- be returned within 50 days of receipt;
- purchased through our web shop.
Please go to our return portal.
Enter your order number and the e-mail address with which you placed the order, you will receive a return label from us. With this return label you can return your order free of charge.
You will receive the return label at your e-mail address (please also check your SPAM folder).
Once we have received your return, we will process it and start the refund process. This can take up to 15 business days, depending on your payment method.